I just don't think the staff was ready to handle the huge crowd. I think there will be improvements as time goes on and we did visit on a very busy weekend. At one time I could not see the end of the line and my husband was unable to wait in line. Our patience was already thin due to having to wait about 3 hours for lunch at the buffet. The hotel was full and I think a little over whelmed. When my husband went to take a bath there were no wash clothes and it took a while to get someone on the phone to deliver them. The room was nice with a view of the river. The staff were very eager to please and found us a handicapped room with a tub. When I made my reservation I asked for a room with a tub, but only suites have tubs. The hotel is very nice and the staff were excellent. I know exactly how they think.'Why we can't have that! Let his disabled wife cry.we do not care.we want ALL his money.' jerks one & all. SURE IT WOULD-BUT THIS GAMBLER WOULD HAVE GOTTEN IN HIS CAR WITH HIS WIFE & LEFT. It have been so easy to look him up & him tell him his wife is waiting by the car. Sure those ladies said 'we can't do that, it's against privacy policies'. It never fails that every single time I visit Wind Creek my money get tied-up bc the CASHOUT VOUCHER is stuck & it takes forever to get help. The atmosphere in this casino is that we, the customers are in their way. Wind Creek employees severely need comprehensive and thorough training for customer service. WOW! those old ladies came out from behind their gossip bench then! ha-ha! They are slightly confused about who pays their salary. I can whistle with 2 fingers VERY, very loudly. I sat in the car for an hour BECAUSE the employees would NOT enter his Club card # into the computer to pinpoint EXACTLY which slot machine he preferred.

After gaming all night by 7am I was very tired & could NOT locate my dear, self-centered husband of 24 years. Bison Patty with House Made Bacon & Aged White Cheddar on a Potato Bun, Served with Fresh Hand Cut Fries.Never go to a casino with a devoted gambler (esp without cell phones). Ravioli Filled with a Flavorful Blend of Italian Cheeses & Sun-Dried Tomatoes in a Creamy Pesto Sauce. Ricotta & Parmigiano Reggiano Stuffed Ravioli 23 Twin Medallions Coated with a Rich Crushed Pepper & Complimented with our Au Poivre Sauce. Pairs well with Kendall Jackson Chardonnay.įour Tender Grilled Loin Chops Perfectly Matched with a Vibrant Mint Chimichurri. Tender Organic Chicken Breast Delicately Stuffed with a Creamy Boursin Cheese, Seasoned with our Zesty Lemon Beurre Blanc.

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